Frequently Asked Questions

At Neptune Plumbing and Heating, we understand that homeowners and business owners often have questions about their plumbing and heating systems. To help you stay informed, we have gathered answers to some of the most common questions we receive. Our goal is to make it easier for you to understand your systems, recognize potential issues, and know when to call for professional service.

  • What plumbing and heating services do you offer?

    We provide a complete range of residential and commercial plumbing and heating services. This includes plumbing repairs, heating system maintenance, drain cleaning, water heater replacement, and new system installations. Our goal is to keep your home or business comfortable and operating efficiently all year long.

  • How do I know when to call a plumber?

    It is best to call a professional plumber as soon as you notice signs of trouble such as slow drains, water leaks, low water pressure, or unusual noises coming from your pipes. Small issues can quickly turn into major problems if left untreated. Calling early can save you time, money, and stress by preventing larger repairs.

  • How often should I schedule heating maintenance?

    We recommend scheduling heating maintenance at least once a year, ideally before the colder months begin. Regular maintenance ensures that your system operates efficiently, extends its lifespan, and reduces the risk of unexpected breakdowns. Our technicians perform thorough inspections, clean essential components, and make adjustments to keep your system running safely and smoothly.

  • What should I do if my drain is clogged?

    If you have a slow or clogged drain, try using a plunger or a simple drain cleaner first. Avoid using harsh chemical products as they can damage your pipes. If the clog does not clear, contact us for professional drain cleaning. We use safe and effective methods to remove blockages and restore proper flow without harming your plumbing system.

  • Can you handle both residential and commercial projects?

    Yes, we provide plumbing and heating services for both residential and commercial properties. Whether you need a small repair in your home or a large installation in your business, our experienced team has the skills and equipment to get the job done right. We tailor every service to meet the specific needs of each client.

  • How can I prevent plumbing problems?

    Preventing plumbing issues starts with regular maintenance and good habits. Avoid flushing items that can cause clogs, monitor your water pressure, and have your system inspected periodically. Our preventive maintenance services are designed to identify potential issues before they become major repairs. Staying proactive can save you money and protect your property from unexpected damage.

  • How can I improve my heating efficiency?

    Improving heating efficiency begins with regular maintenance and proper insulation. Make sure your air filters are clean, your vents are clear, and your thermostat is functioning correctly. Our team can also evaluate your system and recommend upgrades or adjustments to improve performance and reduce energy costs. Efficient systems not only keep you more comfortable but also lower your monthly bills.

Drain Cleaning and Maintenance Services

Clogged drains can lead to serious plumbing problems if left unresolved. Our professional drain cleaning services are designed to restore proper flow and prevent future blockages. Using modern equipment and proven techniques, we identify and clear buildup quickly and safely without causing damage to your pipes.

Regular drain maintenance helps extend the life of your plumbing system and reduces the risk of emergencies. We recommend scheduling periodic cleaning to keep everything running efficiently. Whether it is a slow drain in your kitchen or a larger blockage in your main line, we handle it with precision and care.